DIGITAL DOWNLOADS RETURN POLICY

If you have purchased a digital item, such as and instant download and you have not downloaded the product we can refund you in full, simply raise a support ticket from any page or email us at quickhelp@easymanuals.com.

If you have purchased a digital item and have downloaded it and feel the product is damaged or defective then please get in touch and we will send you alternative download links or discuss alternative product options. To do this raise a support ticket from any page or email us at quickhelp@easymanuals.com. Due to the product being digital and such none-returnable once downloaded any refund requests are approved at our discretion.

If you have purchased a digital product and have downloaded it and would like a refund, please contact us to discuss your options. Digital products that have been downloaded are none returnable but we have many alternative options and we can also issue a refund at our discretion.

 

CUSTOM MADE OEM FACTORY MANUALS SERVICE RETURN POLICY

If you have purchased a custom made workshop manual service then any refund request is at our discretion. This is a service and as such you are paying for our time to obtain and create the workshop manual direct from the manufacturer. Of course if you are not pay then please contact us and we will do our best to make it right and any refunds are given at our discretion.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet. please let us know by email at quickhelp@easymanuals.com.