Remote support and installation

on

If you are having problems installing your manual and would like us to assist you remotely we can do this for you,. Remote installation can take from a few minutes to a few hours depending on the manual you have downloaded, so you will need to contact support here and we will book you a remote support slot at a convenient time for you.

In order for us to connect to your PC or Mac you will need to start the easy manuals “quick support” application by clicking on the relevent icon below.

For windows users:
Remote Access and Support over the Internet with TeamViewer
easymanuals remote support for windows

 

For mac users:

easymanuals remote support for mac
easymanuals remote support for mac

 

At the scheduled support time, please provide us with your 9 digit “partner id” and password as this is required for us to connect to you and make sure the status is “ready to connect”.

0