This may be due to limitations with your Windows operating system. Windows limits the maximum character length in a file to 250 and so sometimes this causes errors when using Winzip to extract a zip file.
Here is a link to downlaod 7Zip, it is free and this is a great extraction app which should be able to extract your download for you without issue as it automatically shortens the character length whilst extracting the file:
Most large downloadable files are made smaller by using Winrar. So unless your download is in PDF format you will need this application to extract your download prior to installing it.
Please note: If you are using an Apple Mac then please follow the guide here.
You can download the Winrar application for PC’s from here.
Once the download starts select “Save File”
A – Click “Save File” to save WinRAR to your computer.
Open the folder that contains the “WinRAR-release version.exe” file and click on the file to run the install process. After you click the WinRAR install file, it will begin the install process by bringing up the install window. Make sure to review the terms of the license before you click “Install”
A – Read the terms and conditions for Win Rar and then click “Install”
After you click Install, WinRAR will bring up a Setup window that allows you to choose what files templates you would like to associate with WinRAR. After you select your options, click “OK”
A – Select the file types you would like to associate with WinRAR
B – If you would like to have a shortcut for WinRAR added to the desktop and the start menu, check the boxes.
C – Click Okay once you have chosen the setup options for the WinRAR install.
It will quickly install the compression/UnRAR program and bring up a new window asking you for your next action. Either you “Run WinRAR” or click “Done” to run it at a later time.
A – Click “Done” and now you are ready to use WinRAR.
If your download is slow, or keeps stopping this may be due to your location, server issues or the speed of your internet connection. We can send you a direct link to download your manual from our backup servers that will vastly increase your download speed, so in the first instance you should raise a support ticket here and one of our support team will help you with that.
You are given an instant download link when you complete checkout that is unique to you. You will also be sent a link by email, and in your account dashboard there is an order summary with a link to download your manual.
All download links will expire typically 7 days after you have completed checkout. Files sizes do vary depending on the individual manual from under 20mb to over 20gb, so be mindful of this and perhaps consider a physical purchase if you feel your internet connection is not quick enough to support a large download file. All downloads are in either PDF format or .RAR format. For help extracting .RAR files please click here.
If for any reason you need to download the item again and your link has expired, or you are having any other problems with your download please contact support here.
